Technical Session I |
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| Excellence in Library Services | |
Chair: Dr. H. K. Kaul, Director, DELNET. | |
| 1. Information & Communication Technology (ICT) Enabled Total Quality Management (TQM) in Library and Information Services (LIS) | |
Prof. Roshan Lal Raina, Professor (Communication Group) & Dean-Planning & Development, Indian Institute of Management, Lucknow, Uttar Pradesh |
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| 2. Re-engineering Library and Information Services | |
Dr. Ramesh C. Gaur, University Librarian, JNU, New Delhi |
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| 3. The Information Quality Management in Library Services | |
Dr. (Mrs.) R. Jayalakshmi, College Librarian (SG), ADM College for Women, Nagapattinam, Tamilnadu |
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| 4. Marketing Library and Information Services: A Study of Librarian’s Perception | |
Mr. Mukesh Pathak, Assistant Librarian, JK Lakshmipat University, Jaipur and Dr. Amit Jain, Associate Professor, JK Lakshmipat University, Jaipur, Rajasthan |
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Technical Session II | |
| Library Networks and Consortia | |
Chair: Prof. Roshan Lal Raina | |
| 1. Library Networks: The Futuristic Trends and the Emerging Roles and Responsibilities | |
| Dr. H. K. Kaul, Director, DELNET | |
| 2. Impact of License Agreements on the Use of E-Resources in Indian Universities | |
| Dr. V.J. Suseela, Asst. Librarian (Sr. Grade), Indira Gandhi Memorial Library, University of Hyderabad, Hyderabad, Andhra Pradesh | |
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